Terms & Conditions

TERMS & CONDITIONS:

CHANGES TO YOUR ITINERARY

For your best interest, sometimes it might have to make necessary alterations to your holiday itinerary. Where practical, we will advice you before you depart from your hometown, although occasionally we may be forced to make changes en route. We will keep you informed at all times.

 

MOUNTAIN FLIGHT DELAYS

Bad weather in mountainous regions can cause flight delays. These problems mainly happen in Ladakh region of India. If the delay is extended it may be necessary for us to re-route the trek and tour, perhaps to an area more readily accessed by road transport. We do not accept responsibility for charges incurred as result of flight delays and missing international flight connections. However, we will make every effort to assist you.

 

INHERENT RISKS OR DANGERS

 You understand and accept that your proposed tour may expose you to levels of physical exertion to which you may not be accustomed to or be exposed to inherent dangers when traveling through remote areas which may be subject to, among other things, unfavourable political, physical, health or climatic conditions. By agreeing to use our services, you accept these dangers and unfavourable conditions.

 

INSURANCE

 You must purchase comprehensive travel insurance that includes a provision for helicopter rescue when you pay your deposit.

 

YOUR HEALTH AND FITNESS

 We strongly recommend that you visit your doctor and dentist before your holiday. You must ask your doctor about current inoculation requirements. Full details of pre-existing medical conditions must be forwarded to us when you book. Older clients or clients with pre-existing medical conditions may require a letter from your doctor clearing them for the trek and Beyond Himalayas Pvt. Ltd. reserve the right to check these documents prior to confirmation of tours and treks

 

PASSPORT

A valid passport is required for all tourists. The passports must be valid for minimum of six months from the start of journey, with at least two clean pages per country to be visited.

 

VISA REQUIREMENTS

A valid visa is required for the entire destination. You should always consult your doctor or nearest travel clinic for the latest information on recommended health precautions, both vaccination and malaria prophylaxis.

 

 HEALTH AND SAFETY

 

 GENERAL

 Extensive medical kits are carried on all trips. In addition, medical oxygen and Portable Altitude Chambers are carried as a precaution on high altitude treks and climbing expeditions. All meals on trek are prepared specifically for your group to strict hygiene standards, and sterile washing facilities are provided.

 HIGH ALTITUDE

 Sickness from altitude can affect anyone. Serious problems are avoided by building in rest and acclimatisation. For normal symptoms a drop in altitude, or time in portable acclimatisation chamber, leads to quick recovery.

 All trips are graded. There are Easy, Moderate, Challenging and Mountaineering categories.

 TRAVEL INSURANCE

 Travel insurance that includes helicopter evacuation is highly appreciated

 AGE LIMITS 

Client over sixty are required to complete a medical and personal travel history questionnaire. Persons under sixteen can join specified family departures and private groups.

 

CANCELLATION TERMS AND POLICIES

In any case of cancellation of booking, it must inform in advance by writing to us.

  • Cancellation will be effective only on the date and time of receipt of cancellation letter.
  • The following cancellation charges shall apply as per the period of cancellation terms.
  • Once the booking is done and advance paid, minimum 10% of the package cost to be deducted
  • If postponed or preponed of the service date made on or before 30 days, only 5% of the package cost to be deducted and cost for the desired date of the service to be calculated on the basis of Hotel Cost and Transportation Cost of that particular time period
  • 30 days before of service starts, 30% of the total package cost will be deducted
  • From 29 days up to 15 days before of service 50 % of total cost will be deducted
  • From 14 days up to 10 days before of service 75 % of total cost will be deducted
  • From 09 days up to 48hrs before of service 90 % of total cost will be deducted
  • Between 48 hours to the day of service starts 100 % of total cost will be deducted
  • In case of NO SHOW, 100% of the total coast will be deducted